Frequently Asked Questions

  • You can pre-purchase during the event and we'll send you an email or text message when the download is ready.
  • Alternatively you can wait for the download to be ready and purchase it then.

Videos are available after the event concludes and the photographer has processed and uploaded the footage. This usually takes 24-48 hours.

If you pre-purchase a video before it's posted, you'll receive a single email notifying you when it's available. You can opt out of this at any time.

Need more help?

If you couldn't find the answer to your question, please don't hesitate to contact our support team:

  • Email: support+faq@gamefootagetx.com